CAROB08 technical support

Subject: Technical Support Needed for CAROB08 - Modbus Communication Issues:


Message:


Hello,


I am trying to integrate the Eletechsup CAROB08 8-channel RS485 controller into my system. I have successfully verified my physical connection and RS485 converter using a broadcast command (Slave ID 0), but I cannot get any response (Timeout error) for read/write requests with any other Slave ID.


Could you please provide the following information to help me resolve this:


Default Communication Parameters: Are there any non-standard settings for this specific hardware? (e.g., Baud Rate, Parity, Stop bits, or Slave ID).


Modbus Protocol Map: Could you provide the detailed Modbus Register Map (Address list) for this specific firmware version?


Inter-frame Delay: Does this device require a specific inter-frame delay or timeout setting in the master software to respond correctly?


Test Software: Is there a specific configuration tool or test software that you recommend for this module?


I have tried 9600-8-N-1, 9600-8-E-1, and 8-N-2 with no success. I am using Modbus Poll for testing.



Thank you for your assistance.
Eletechsup:
1. The default baud rate is 9600-8-N-1.



2. We recommend testing the RS485 port first.



3. Set the first DIP switch (A0) to ON, and the others to OFF.



4. We recommend using a serial port assistant to send commands for testing.



5. If it still doesn't work properly, please send us a video for analysis.
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